When winter approaches in Aurora Illinois, we break out the sweaters, coats, boots and mittens. We want to be ready for winter conditions. Your vehicle needs to be ready for winter as well. The last thing you want is to get stranded out in the cold. You need your vehicle to be safe and reliable. It’s a good idea to get caught up on any neglected maintenance items anytime – but the stakes are higher in the winter.

There are some specific things that we need to do in Aurora Illinois to have our vehicle ready for winter. The most obvious is having the antifreeze checked. If the antifreeze level is too low, it can’t properly protect your engine, radiator and hoses from freezing. If your car does not seem to be making enough heat to keep you warm, your antifreeze level may be low or you could have a thermostat problem. Get it checked out. If you are due for a cooling system service, now is a perfect time to have it done.

In the cold months around Aurora we always worry about being able to stop in time when it’s slick out. The first thing to remember is to slow down and allow yourself plenty of room to stop. Of course, you want your brakes to be working properly. A thorough brake inspection will reveal if the pads or any other parts need replacing. Check with your service consultant to see if it is time to replace your brake fluid. It accumulates water over time which really messes with your stopping power.

It is a really good idea to have your battery tested. A battery’s cranking power really drops with the temperature. If your battery is weak in the fall, it may not be up to winter. There is nothing like a dead battery in a snow storm.

Which leads us to an emergency kit. You should always have a blanket or something to keep you and your passengers warm if you get stranded. If you will be venturing away from civilization, pack more items such as food and water to help you survive. Keeping at least half a tank of gas is a good precaution if you get stuck and need to run the car to keep warm and it will help keep your gas lines from freezing up.

Sterling Automotive Repair
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

Winter in Aurora Illinois always makes us think of our windshield wiper blades – usually during that first storm when they aren’t working right. That’s why it’s a really good idea to replace your blades in the fall before the winter storms. If you live where there’s a lot of snow and ice, you might want a special winter blade that resists freezing up. And be sure to have enough windshield washer fluid.

The final thing to consider is your tires. Any tire can lose pressure over time – up to one pound every six or eight weeks. For every 10 degrees the temperature drops you lose another pound of pressure. So if it was 80 degrees outside when you checked your tire pressure two months ago and now it’s 40 degrees out, you could be down 5 pounds of pressure. That’s enough to be a real safety issue and it wastes gas too. You may need special winter tires as well. Your tire professional can help you find the right tire design for your expected road conditions.

If you’re getting winter tires, it is always best to put them on all four wheels. If you are only getting two, have them put on the rear – even if you have a front-wheel drive or four-wheel drive vehicle.

This is a very important safety measure recommended by tire manufacturers. Sliding or fish-tailing on ice and snow is a matter of not having enough traction at the rear end. That is why your newest tires should always be on the rear.

Hey Naperville, are your tires worn out? What is the standard for our Illinois streets? How can you tell on your sedan?

While there may be legal requirements for the Naperville area, there are safety concerns that go beyond meeting minimum replacement mandates.

2/32 is the depth of the tire tread wear indicator bars that US law has required to be molded across all tires since August 1, 1968. When tires are worn so that this bar is visible, there’s just 2/32 of an inch – 1.6 millimeters – of tread left. It’s that level of wear that’s been called into question recently.

We’re referring to the Consumer Reports call to consider replacing tires when tread reaches 4/32 of an inch, or 3.2 millimeters. And the recommendation is backed by some very compelling studies.

The issue is braking on wet surfaces in and around Naperville. Most of us think of our brakes doing most of the work, but if you don’t have enough tread on your tires, the brakes can’t do their job. When it’s wet or snowy, the tread of the tire is even more critical to stopping power.

Picture this: you’re driving over a water covered stretch of road near Naperville, Illinois. Your tires must be in contact with the road in order to stop. That means that the tire has to move the water away from the tire so that the tire is actually contacting the road and not floating on a thin film of water.

Floating on the surface of water is called hydroplaning. So if there’s not enough tread depth on a tire, it can’t move the water out of the way and you start to hydroplane.

In the study a section of a test track was flooded with a thin layer of water. If you laid a dime on the track, the water would be deep enough to surround the coin, but not enough to cover it.

A car and a full-sized pick-up were brought up to 70 miles per hour, or 112 kilometers an hour and then made a hard stop in the wet test area. Stopping distance and time were measured for three different tire depths:

• New tire tread depth
• 4/32 of an inch
• 2/32 of an inch

So what happened with the 2/32 tires on the car? Get this – when the car had traveled the distance required to stop with new tires, it was still going 55 miles an hour. Stopping distance was nearly doubled to 379 feet and it took 5.9 seconds.

Wow! That means if you barely have room to stop with new tires, you would hit the car in front of you at 55 miles an hour with the worn tires.

Now, with the partially worn tires – at 4/32 of an inch – the car was still going at 45 miles an hour at the point where new tires brought the car to a halt. It took nearly 100 feet more room to stop and 1.2 seconds longer. That’s a big improvement. We can see why Consumer Reports and others are calling for a new standard.

Of course, stopping distances were greater for the heavier pick-up truck.

How do you know when your tires are at 4/32 of an inch? Easy; just insert a quarter into the tread. Put it in upside down. If the tread doesn’t cover George Washington’s hairline, it’s time to replace your tires. With a Canadian quarter, the tread should cover the numbers in the year stamp.

You may remember doing that with pennies. A penny gives you 2/32 to Abraham Lincoln’s head. The quarter is the new recommendation – 4/32.

How do people feel about replacing their tires earlier? Well, tires are a big ticket item and most people want to get the most wear out of them that they can. But do you want that much more risk just to run your tires until they are legally worn out?

For us, and we would guess for many, the answer is “no”.

Sterling Automotive Repair
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

Life’s full of surprises in Aurora Illinois, some of which cost money. A leaky roof, a broken tooth, or an unexpected car repair. Sterling Automotive Repair of Aurora Illinois and AutoNetTV have done some research on how we can budget for proper vehicle care.

Everyone in Aurora Illinois does our best to budget for scheduled vehicle maintenance. What’s hard is unexpected repairs. The truth is that our vehicles can stay on the road longer than ever before with proper maintenance. That’s because of improved vehicle design and manufacturing quality. But some of those same improvements also lead to higher repairs costs.

Let’s take the fuel pump. Previous generations were often stranded by the side of the road by vapor lock. This occurred when the gas vaporized between the gas tank and the fuel pump. Fuel just stopped flowing.

You had to sit and wait until the car would start again. To alleviate the problem, fuel pumps are now located inside the gas tank. This is a great solution, but when the fuel pump fails, it’s a much more expensive proposition to replace it.

Sealed wheel bearing assemblies are another example. These wheel bearings can’t be serviced – you just have to replace the entire assembly when it starts to fail. That costs several times as much as service on non-sealed bearings.

So we all benefit in Aurora Illinois from design improvements, but we need to plan for repairs down the road.

There’s a tool that can be found on Edmunds.com that you can use to prepare your service and repair budget.

Let’s suppose you have a 2003 Toyota Camry – a very popular car in Aurora Illinois. It’s now paid for and you’d like to keep it running for the next three years. You can go to Edmunds’ True Cost to Own calculator and enter your vehicle’s data. The calculator will provide estimates of what it’ll cost to service and repair your vehicle over the next five years. The estimate is based on where you live in or near Aurora Illinois, manufacturers’ recommendations and repair experience for your particular model.

Of course these are just estimates – there’s no way to predict what’ll actually happen to the car in your driveway, but it’s a good starting point.

The calculator also has estimates for depreciation, financing, insurance, taxes and fuel costs.

Let’s focus on maintenance and repair. This table shows that the average monthly cost of maintenance and repairs is eighty-three dollars. That may sound like a lot, but compare it to a new car payment.

So if you set aside eighty-three dollars a month, you’d go a long ways towards taking care of routine maintenance and being prepared for the unexpected repairs that arise.

Of course, you can’t predict when something will go wrong or what it’ll cost, but at least you have a reasonable target to shoot for.

Some people around Aurora Illinois are afraid of what can go wrong with their older car so they buy a new one. That’s fine if you really want a new car, but if you properly maintain your older vehicle, you’ll save a lot of money on new car payments and insurance. It just makes good economic sense.

Get with your Aurora Illinois service advisor at Sterling Automotive Repair and work out a plan for keeping your vehicle on the road.

You can visit Sterling Automotive Repair at 9 S. Route 59 in Aurora, Illinois 60504 or just give us a call at 630.851.3610.

For advice on how to make your sedan last longer, visit us at Sterling Automotive Repair
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

These days many people in the Naperville area are really committed to making their cars last a long time. First thing: you’ve got to start with what you’ve got. It’d be ideal if people started with a brand new car, never missed a scheduled service item, paid attention to the severe service maintenance schedule and had regular inspections. But if you’ve had the vehicle for a while, or bought it used, its maintenance history is what it is; and that’s where you start.

Go through the maintenance schedule for your sedan and see what’s been done and when. Have your Aurora service advisor at Sterling Automotive Repair do an inspection and come up with a list of stuff that needs to be done. Review the list and prioritize the work, talk about budget and make a plan to get caught up.

Making a plan is so important. Suppose you go in for an oil change and learn you need your cooling system serviced, a transmission service and are coming up on a timing belt replacement in the next 5,000 miles. You might be pretty overwhelmed.

To make it even more stressful, these are all very important systems that are expensive to repair if there’s a failure. In consultation with your Aurora service advisor, you might decide to take care of the transmission on this visit, set an appointment for the cooling system service next month and get an estimate for the timing belt replacement so you’ll be prepared for it in a few months.

Having a plan for taking care of these important services will set your mind at ease.

The PCV Valve is a little, inexpensive part that does a big job for Aurora drivers. PCV stands for Positive Crankcase Ventilation.

The crankcase is the bottom area of the engine that holds the oil. When the sedan engine’s running, fuel is burned to generate power. Most of the exhaust from combustion goes out through the exhaust system. But some exhaust blows by the pistons and goes into the lower engine, or crankcase.

These hot gases are about seventy percent unburned fuel. This can dilute and contaminate the oil, leading to damaging engine oil sludge. It can also cause sedan engine corrosion, something we see occasionally at Sterling Automotive Repair. At high speeds on Aurora freeways, the pressure can build up to the point that gaskets and seals start to leak.

Back in the old days, engine makers simply installed a hose that vented these gases out into the atmosphere. But starting in the 1964 model year, laws mandated that these gases be recycled back into the air intake system to be mixed with fuel and burned in the sedan’s engine.

This is much better for the environment and it saves gas too. (Budget-conscious Aurora drivers take note!) The little valve that controls all this action is the PCV valve. The PCV valve lets gases out of the engine, but won’t let anything back in. Over time, the vented gases will gum up the PCV valve and it won’t work well. That can lead to all of the problems I’ve already described, oil leaks, excessive oil consumption and wasted gas.

Fortunately, it’s very easy to test the PCV Valve at Sterling Automotive Repair and quick and inexpensive to replace. Even so, it’s often overlooked because many Aurora drivers don’t know about it. Check your sedan owner’s manual or ask your Sterling Automotive Repair service advisor. If this is the first time you’ve heard of a PCV valve, you might be in line for a replacement.

There’s another aspect to the PCV system. In order for the valve to work correctly, it needs a little clean air to come in. This is done through a breather tube that gets some filtered air from the engine air filter. Now some vehicles have a small separate air filter for the breather tube called the breather element. That’ll need to be replaced at Sterling Automotive Repair when it gets dirty.

Please ask your cheerful Aurora service advisor about your PCV valve. For the price of a couple of burger combo meals in Aurora, you can avoid some very expensive deep engine repairs.

You know, at Sterling Automotive Repair we get a lot of people asking about how to prepare their car for a trip. That’s a big deal. You could be driving through mountains and deserts in some pretty lonely areas outside of Aurora so you may be anxious to know that the car is up to the task and won’t leave you stranded.

You really do need to plan ahead for a major road trip – there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around Aurora to see if you can feel any vibrations: are the wheels are in balance? Is the car tracking straight? Is the alignment ok?

Come in and see us for trip inspection.

Sterling Automotive Repair
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

The next thing is a full service oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over 75,000 miles, you may consider putting in the high-mileage formulation to clean harmful sludge deposits in the engine. You may also need a new PCV valve and an engine air filter.

How about your transmission and brakes? Have you had your transmission and brakes inspected in the last six months?

How are your wiper blades? There’s nothing like not being able to get rid of the bug juice on a long road trip away from Aurora.

Check your owners’ manual for any other recommended service and have Sterling Automotive Repair do the multi-point inspection before you head out.

Consider also having the coolant system serviced – you want to stay within the manufacturer’s recommendations. If you’re towing a trailer you’ll want to be keep in mind that you’ll be going a long way under severe conditions.

A lot of folks overlook severe conditions like towing, or summer heat, or driving on dirt roads. Plan ahead for your next road trip – we want you to get there and back.

Every car in Aurora Illinois is at risk for theft. So it’s up to us to make our cars a less appealing target and more of a challenge – hopefully sending potential thieves to look elsewhere.

The National Insurance Crime Bureau recommends a layered approach to protecting vehicles:

1. Common sense
2. Visible and audible devices
3. Immobilizing devices
4. Tracking devices

Let’s review each of these. First, common sense: you would be surprised how many vehicles are stolen from Aurora Illinois where the keys were left in the ignition with the doors unlocked. Always take your keys, and lock the doors. In fact, in some places it’s against the law to leave a vehicle unattended with the keys in the ignition.

And don’t leave spare keys in the car or hide them outside – because a thief will find them. Try to park in well-lit areas that have a lot of foot traffic. If possible, park near the end of a row and near a light. Back your car into a parking space or your driveway to make your car more visible to passersby and harder for a thief to work under the hood without being seen.

Remember to roll up your windows completely and avoid leaving your car in public lots for a long time. If you park in a lot that has an attendant, only give them the ignition key.

Keep valuables out of sight: purses, wallets, cell phones, clothes and even change are attractive “smash-and-grab” targets. And pay to have your Vehicle Identification Number, or VIN, etched into your windows – it makes your car less attractive to a thief who wants to send your car to a chop shop.

There are lots of visible and audible devices available. A steering wheel lock is highly visible and will deter some thieves. Loud alarms can alert you and others that your vehicle is being tampered with. But if your alarm does go off, be careful. Observe what’s going on; get descriptions of suspicious people and vehicles, including license plate numbers.

Now, if you catch a thief in the act, call 911 but don’t approach the person. Your safety is more important than the car.

And here’s a great one – immobilizing devices. They actually shut off your car’s electrical or fuel supply. So without a key, or knowing where the hidden switch is located, a thief can’t drive your car away.

Finally, you can also get a tracking device that allows police to track your car down and recover it quickly.

Remember, where you live, work and drive around Aurora Illinois has a great impact on your decisions. If you’re in an area with high theft rates, you may want to spend more money on security systems. And check with your Aurora Illinois auto insurance company to see if they offer discounts for adding any of these items.

Of course, the common sense suggestions from Sterling Automotive Repair don’t cost anything and go a long way toward keeping your car safe from thieves. Take a look at the attached video auto tip from AutoNetTV.

Come see us for practical advice on keeping your sedan safe.
Sterling Automotive Repair
9 S. Route 59, Aurora, Illinois 60504
Call us at 630.851.3610

Make an appointment with Sterling Automotive Repair to have your on board diagnostics analyzed.
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

Today we’re going to talk about on-board diagnostics and the questions we hear from folks around Aurora Illinois who need answers about diagnostic services. They want to know what diagnostics are, what’s involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in Aurora Illinois.

These are valid concerns. If you don’t understand something it’s really hard to know its value. Let’s start with some history.

Since 1996, all cars and light trucks in Aurora Illinois have been required to use a standardized diagnostic system to help repair technicians determine what’s wrong with your vehicle. The diagnostic system works with the vehicle’s Engine Control Module – the computer that controls many engine functions.

The computer monitors dozens of components and processes. Depending on what the sensors read, the computer will make adjustments to compensate for conditions and minor problems. When there is a condition that it can’t adjust for, the computer will turn on the check engine light.

It is also called the ‘service engine soon’ light on some vehicles. The warning light signals you to get into your Aurora Illinois service center so that the trouble code can be read and the problem can be fixed. Your service center will have a scan tool and powerful software that will help the technician diagnose the problem.

If you’ve searched for check engine light on the internet, you may have seen that you can buy an inexpensive scanner or go to an auto parts store to have the trouble code read to tell you exactly what’s wrong.

That’s a common myth. The code itself doesn’t tell you what’s broken. It starts you looking in the right place. It tells you what engine parameter is out of range – but it won’t tell you what’s wrong or how to fix it.

Let’s say you think your daughter has a fever. You take her temperature and it reads one 102 degrees. You’ve confirmed a fever, but you don’t know what’s causing it. Is it a 24 hour flu, an infection, appendicitis or leukemia? A fever is a symptom of all of these medical problems, but it takes a skilled physician’s examination and additional diagnostic tests to find out what is actually causing the fever.

An example of a trouble code could be: P0133, which reads ‘Bank 1 sensor 1 circuit slow response’. This means that the front oxygen sensor has a slow response time to changes in the air-fuel mix. If that’s all you knew about cars, you would think your oxygen sensor was broken and would replace it. Now, it could be the oxygen sensor – but it could also be a bad or contaminated airflow sensor, exhaust leak, electrical problem, an intake manifold leak or any of a number of other things.

You can imagine a lot of oxygen sensors have been replaced because of that code. So the on-board diagnostics point the way to where the trouble lies, but it takes some skill and high-tech equipment to actually pinpoint the problem. The cheap scan tools that a consumer can buy do not have the ability to retrieve some of the operating history that’s stored in the engine control computer. That history’s very helpful in diagnosing the problem. Service centers like Sterling Automotive Repair invest a lot of money in high-end diagnostic tools to help solve the mystery and get you back on the road as soon as possible without replacing a lot of parts that don’t need replacing.

So, on-board diagnostics provide a powerful starting place for a highly-trained, well-equipped technician to get to the bottom of your problem. When your check engine light comes on, get it checked at Sterling Automotive Repair. If the light burns steady – don’t panic. Get in to Sterling Automotive Repair soon to have the engine scanned. A flashing check engine light means that there is a severe engine problem. Get in as soon as you can – waiting too long can lead to very expensive damage.

And try to not drive at high speed or tow or haul heavy loads with a flashing check engine light.

At Sterling Automotive Repair we’ve had a lot of people asking how they can make their vehicles last longer. These questions are actually a reflection of a trend that’s been building for several years. The median age of personal vehicles is now over nine years. And 33 percent of all vehicles on the road have over 75,000 miles on them. It looks like it’s going to keep heading in that direction for a while. With high fuel prices a lot of folks are putting off buying a new car. Thanks to AutoNetTV, we can provide you with a video answer to this question.

So let’s say you’re one of the average people in the Naperville area; you’ve got a nine year old car with 80,000 miles on the odometer. What can you to do make it last another year or two?

Let’s start with the premise that there’s no reason that a modern car can’t run for 200,000 miles with proper care. The engineering and manufacturing quality is there.

Of course, some parts will wear out along the way, but there’s no reason for a catastrophic meltdown if you stay on top of your recommended maintenance. The maintenance schedule in some owner’s manuals runs out at 60,000 miles or so: how do we know what to do when we’re way past that?

It is a challenge, for example: If a service is recommended every 15,000 miles for the first 60,000 miles you can just keep getting it done at least every 15,000 miles after you hit 60,000 miles. But, it gets more complicated because older engines lose some efficiency, are dirtier inside and are just more stressed. That means it’s very important to not miss any scheduled services. Skipping just one oil change, for example, leaves an opportunity for harmful sludge to build up.

So all the usual things like oil changes, transmission service, coolant service, brakes, power steering, fuel system cleaning – all that stuff need to be maintained. People responsible for fleet vehicles around Naperville are positively religious about scheduled maintenance. They know that money spent on maintenance saves them three ways:

1. it saves fuel;
2. it prevents costly repairs, an;
3. they can postpone purchasing new vehicles.

Having the oil changed may be the most important thing. A full service oil change means that all of your other fluids get topped off so they are never low enough to cause damage. It also gives your technician a chance to spot problems in the early stages so that you can fix them before they get expensive. And it gives you a touch point with a professional along the way to remind you of things that aren’t scheduled as often – things like differential service and timing belt replacement.

If you live in the Naperville area and have an older vehicle, you may need to follow the severe service maintenance schedule. Check your owner’s manual and talk with your service advisor at Sterling Automotive Repair. Conditions inside an older engine, transmission and cooling system can arguably be considered severe – so shorter intervals could well be called for.

And, we would strongly encourage you to consider using high mileage formulation fluids. They’re fluids like engine oil, transmission fluid and coolant that are formulated for older engines. They have special additives to clean deposits, and to condition and restore seals and gaskets that dry out with age. Some people start using higher mileage formulations at around 50,000 miles as a preventive measure.

Of course you also want to still look marvelous in your older car. Salt and road grime wreak havoc on your paint job and can lead to body rust – so regular washing is very important. Also, a good quality waxing is recommended at least twice a year.

Give us a call for more information:

Sterling Automotive Repair
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

The hottest Aurora news story may be different everyday, but there’s one topic that seems to come up over and over again – the price of gas in Aurora. But we’ve found several basic things that any Aurora vehicle owner can do to greatly reduce their gas consumption, save money, and help the Naperville environment. You can really impact your fuel economy by how you drive – but first, here’s a review of things you can do for your car that’ll save gas no matter how you drive.

The first one is keeping your tires properly inflated. That can save two miles per gallon. Driving on low tires is like driving through sand – your car just has to work harder. Most Aurora service centers will fill up your tires for free, so just ask your service advisor. Also, make a habit of checking your tire pressure whenever you get gas in your car. Many Aurora gas stations have an air hose you can use for free.

Another important item is to keep your air filter clean. An air filter all clogged up with dirt and bugs doesn’t let enough clean air through to efficiently burn fuel. Using a dirty air filter will cost you almost two miles per gallon in reduced fuel efficiency. And worn spark plugs can cost another two. A spark plug can fire as many as 3,000,000 times for every thousand miles driven. Check the owner’s manual for replacement recommendations.

The biggest item is the oxygen sensor. This device provides the engine management computer with information it needs to fine-tune the fuel/air mix. When that’s messed up it can cost up to three miles per gallon. And of course, there’s dirty or substandard oil. Dirty oil causes extra drag. The wrong grade may be too thick. That’s another .4 miles per gallon right there.

One item Aurora residents seldom think about is their gas cap. A worn, loose or missing gas cap can cost another two miles per gallon. Adding up all of these worn, missing or sub-par items leads to a total of almost 11.4 miles per gallon in reduced fuel efficiency! And with current gas prices in the Aurora area, the cost really adds up. Taking care of these simple maintenance items will save big bucks at the pump.

Now most people aren’t missing on all of these items, but think about which ones might affect you right now! And don’t forget tune-ups, dragging brakes, low transmission fluid, fuel system cleaning, wheels out of alignment, PCV valve, fuel filter and other key services spelled out in your owners’ manual.

Sterling Automotive Repair knows all this stuff and can tell you when you’re scheduled to take care of each item. Create a system of your own to track your service schedules, or just use the computer system at Sterling Automotive Repair – which may also be updated with recall notices and maintenance schedule items from your manufacturer.

Before the recession hit, the median age for cars in the Aurora Illinois area (zip code: 60504) was over nine years. And two-thirds had over 75,000 miles. At Sterling Automotive Repair we hear reports that those numbers continue to rise.

If you have a high-mileage vehicle in the Naperville area, bring it in for high-mileage maintenance:
Sterling Automotive Repair
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

Many people in Aurora are keeping their vehicles longer. The economy has influenced that, but the fact that modern sedans are more durable and reliable means that owning a high mileage vehicle doesn’t have to be a painful experience.

Local car owners in Aurora with over 100,000 miles on their vehicles often ask which service intervals they should follow. Let’s start with the special needs of the older vehicle…

The reality is that time and mileage will take its toll. The engine and transmission will have more sludge. The fuel, steering and brake systems will have gum and varnish built up. There’ll be more dirt and contaminants in the fuel tank. Corrosion and deposits in the cooling system. And seals and gaskets will start to dry out.

All of this, plus normal wear and tear, means that the engine might not be as strong as new, so it just has to work harder to get the job done.

So we need to compensate. Consider high-mileage formulations for oil changes, transmission service, etc. These special formulations contain additives that condition the seals and gaskets to prevent leaks. They also have more detergents to clean sludge and other deposits. They cost a bit more, but they’re worth it.

In general, if an auto service was recommended every 15,000 miles when the car was new, you should continue to get the service done every 15,000 miles.

Talk with your Aurora service advisor at Sterling Automotive Repair about the condition of your engine. See if he thinks you should adjust your auto service intervals for oil changes or other auto maintenance to account for the older engine working harder.

Expect the oil filter to get dirty faster. Same goes for the fuel filter. And some leaks are to be expected so you need to keep a closer eye on fluid levels.

If anything, following recommended service intervals for your sedan is more important in a higher mileage vehicle. Skipping oil changes or other services can lead to problems much more quickly than with a newer vehicle.

So, have your Aurora auto service advisor at Sterling Automotive Repair help you with an assessment of your older car or truck. If you haven’t gotten around to a fuel system cleaning, or replacing power steering or brake fluid, a differential service or transmission service – it’s time to start taking care of those things. It’ll help keep you on the road for many more happy miles.

You may have an alignment problem if your car drifts or pulls to one side, your steering wheel’s off center, you have uneven tire wear or your car doesn’t feel like it handles right as you drive down our local Aurora Illinois streets.

When all of a vehicle’s wheels are lined up exactly with each other, your wheels are in alignment. Running into potholes, smacking a curb or other objects around Aurora, Illinois are great ways to knock your car out of alignment. Then one or more of your wheels starts pulling in a slightly different direction and the problems begin.

Driving for an extended time when your car is out of alignment causes your tires to wear unevenly and excessively. Sometimes the tire can be worn so badly that it will fail.

At the very least, you’ll have to replace your tires sooner. You could end up with premature wear to your suspension system, which can be really expensive. The front wheel alignment is adjustable on all vehicles, and the back wheels are also adjustable on some cars.

Now, let’s talk about some alignment basics. Wheels are adjustable for toe, caster and camber. The ideal alignment for your car was designed by its engineers.

So, what is involved in an alignment check at our Aurora Illinois auto dealership? First, there’s an inspection of the steering and suspension to see if anything is bent or broken. Tire condition will also be evaluated.

From there, the vehicle is put on an alignment rack and we take an initial alignment reading.

If all four wheels are adjustable, they are lined up perfectly parallel with the vehicle’s centerline. If the back wheels aren’t adjustable, the direction they push is determined and the front wheels are aligned to match.

Like most things, your manufacturer has suggested a mileage interval for having your alignment checked. But if you run into a curb, pothole or something else that’s given you a big jolt, pay attention to whether your vehicle is pulling to one side when you drive around the Naperville area. It’s better to have your alignment checked before waiting to see if there is uneven tire tread wear – by then, the damage is done.

Getting your alignment checked when needed is a great way to extend the life of your tires and suspension parts. It also makes sure that your tire meets the road properly for maximum performance and safety.

Come see us at Sterling Automotive Repair for more information about your tire alignment. We look forward to seeing you.

All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.

That is why Aurora and Naperville automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.

Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.

An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:

1. The part no longer performs its intended purpose
2. The part does not meet a design specification
3. The part is missing

The technician may suggest repair or replacement if:

1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
2. To address a customer need or request – like for better ride or increased performance
3. To comply with maintenance recommended by the vehicle’s manufacturer
4. Based on the technician’s informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car’s handling, but his shocks haven’t failed. The technician may suggest replacement of the shocks to satisfy the customer’s wishes.

Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let’s say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician’s recommendations.

The automotive service industry and Sterling Automotive Repair want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.

Nowadays, everyone in Aurora, Illinois is paying more at the gas pump. For some families in the greater Naperville area, it adds up to several hundred dollars every month. That’s got to come out of the budget somewhere. Throughout North America, people are putting off buying a new car. They plan on keeping their old vehicle for a year or two longer than before.

Even now, 2/3 of the personal vehicles on our local Aurora, Illinois roads have over 75,000 miles on them. The average age of vehicles is over nine years. And most people in Naperville can’t afford to be stranded or inconvenienced by a break down. So following a regular maintenance schedule, like our personal diet and exercise plans, is actually critical to preserving your investment.

Knowing what to do for a higher-mileage vehicle can be challenging because many owners’ manuals don’t publish service intervals after 60,000 miles. It just means that you need to be better at keeping records and planning your preventive maintenance.

You can start by figuring that services with a recommended interval should still be performed on that interval, even after you’re past the tables in your service manual. For example, a service might be recommended every 15,000 miles. Well, just keep doing it every 15,000 miles for as long as you have your car.

Now higher mileage engines operate under more stress. Some experts suggest that the severe service schedule is more appropriate and that routine service should be performed at shorter intervals. Check with your owners’ manual or service advisor at Sterling Automotive Repair to see if the severe service schedule is right for your vehicle.

And keeping up with your full-service oil change schedule is important for a couple of reasons. First, older engines have had more time to build up oil sludge. Skipping an oil change here and there can really compound the problem for your sedan.

The second benefit is that your other fluids are routinely checked and topped off. Power steering fluid, brake fluid, coolant and transmission fluid can be kept at optimal levels even though the older seals and gaskets are leaking more than when they were new.

And speaking of older seals and gaskets: they start to dry-out and become more brittle with age. You may want to consider using high mileage formulation oil and fluids. These products contain special additives to condition seals and gaskets to keep them from leaking. The high mileage formulations cost more than standard products, but they are well worth it in terms of preventing serious repair bills down the road.

Older vehicles in the Aurora, Illinois area need repairs and replacements that newer ones don’t. Things like timing belts, radiator hoses, suspension work, anti-lock brakes, air bags, water pumps, alternators and batteries. That may seem like a lot of stuff to have done, but it works out to be cheaper than new car payments.

With a high-mileage vehicle, a couple of relationships will become pretty important. The first is with your service advisor at Sterling Automotive Repair. You need someone you trust to take care of your car and be mindful of your needs. Ask for help to develop a plan to keep your vehicle road-worthy that works within your budget, and for the Aurora, Illinois area driving conditions.

The next relationship is with your vehicle itself. We’re not talking about naming your car or tucking it in at night. We just mean – pay attention and get to know your vehicle. Notice unusual sounds, smells, vibrations, etc. Then you can describe the changes to your service advisor at Sterling Automotive Repair and head off problems. We can’t do anything about the price of gas, but we can properly maintain Old Faithful to keep it safely and economically on the local Aurora, Illinois roads.

Take a look at the attached automotive tips video from AutoNetTV

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The government mandates a lot of equipment on cars for the Aurora Illinois area: emission devices and control computers; safety equipment like airbags; and crash worthiness requirements. All of this is great for the motoring public in Aurora Illinois, but it does add quite a bit to the price of a new car.

Because new cars are more expensive, people are driving their old cars longer. The average car is now over nine years old. 68% of vehicles on the road have more than 75,000 miles/120,000 kilometers. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today’s cars are up to the challenge – but they need a little help to keep on going.

Some owner’s manuals don’t specify service requirements at higher mileage. That doesn’t mean it doesn’t have to be done. In fact, it’s more important than ever to stay on top of routine maintenance for cars with more than 120,000 miles/190,000 kilometers. Just extend regular service intervals out: for instance a service that’s recommended every 24,000 miles/38,000 kilometers should be performed at 24,000 mi/38,000 km; 48,000 mi/77,000 km; 72,000mi/116,000 km, 96,000 mi/154,000 km; and on and on.

Because of the additional stress older engines experience, the severe service maintenance schedule may be more appropriate than the regular schedule. Watch for leaks – seals and gaskets dry out over time and do not hold the fluids as well as they used to. It is also time to make sure you have a good technician. There are some services and replacements that are scheduled after you put some clicks on the odometer, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course.

Check for unusual sounds, smells or the way your car feels. These could be hints that trouble is brewing. Better to catch it early before it turns into a costly repair. Regular wash and wax will help maintain your car’s appearance. One of the things you can do to really help your high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, and transmission and power steering fluids that are formulated for cars that have a higher mileage.

High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older engines are dirtier inside – and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection. Come into Sterling Automotive Repair for a checkup.

Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high kilometer vehicles. So once you hit around 50,000 mi/80,000 km, consider stepping up to high mileage formulations. The fluids cost a bit more than standard fluids because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road.

It does cost more to properly maintain a higher mileage vehicle – but it’s much cheaper than a new car payment!

So you love our job, and your family life is great: You have achieved balance. But can you the same for your wheels? You can tell if your tires are out of balance by vibrations at higher speeds. If one of the front tires is out, you feel the vibration in the steering wheel. If it’s a back tire, you’ll feel the vibration in your seat.

Tires and wheels are pretty heavy. When a tire is mounted on a wheel, it is usually not perfectly balanced. So the tire technician will spin the tire on a machine to determine where it’s too heavy. He will then place weights on the wheels in strategic locations to balance it out. When a tire is out of balance, it actually bounces down the road instead of rolling smoothly. Since the average size tire rotates at about 850 revolutions per minute at 60 MPH, it is actually slamming into the pavement 14 times a second. That’s where you get your vibration.

Most people are surprised at how smoothly their car rides after balancing all four wheels.

Most high-quality tires hold their balance pretty well. They just get out of balance gradually with normal wear and tear. If you suddenly feel a vibration, it is probably because you lost a wheel balancing weight along the way. Definitely get a balance if you feel a vibration, change your rims or have a flat repaired. Putting off a needed balance job leads to excessive tire wear, wear to your shocks, struts, steering and suspension parts. wheel balancing not only improves your ride and handling, but also can save you some big repair bills and possibly an accident. Additionally, you will get better gas mileage.

Some people have their tires balanced at every rotation. Others do it every other time. Check your owners’ manual for your requirements, or ask your technician. Doing thus will put you on the path to mechanical wheel balance

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Everyone in Aurora Illinois knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – “Everything’s fine, see you in six months.” Or “You’ve got a small cavity starting, let’s schedule an appointment to take care of it.” By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Sterling Automotive Repair
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

Following the manufacturer’s recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing …you get the point.

Every item has a recommended interval and it’s hard to keep it all straight – even if you’re part of the 1% of the population that reads your owners’ manual in Aurora Illinois.

And if you have more than one car or sedan, the complexity is multiplied. You’d need a computer to keep track of everything. Well, that’s how your Aurora service center does it. They subscribe to automotive databases that have your vehicle’s recommended intervals. You may have wondered how they know what else to recommend when you take your car in for an oil change – it’s all in the computer.

Well, it’s not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and where and how you drive when you are out in our Aurora Illinois area need to be taken into account. Talk about these things with your service advisor at Sterling Automotive Repair and you may decide that the severe service schedule in your owner’s manual is more appropriate.

Since anything that’s not highway driving in moderate weather is considered severe, most of us do at least some of that around Aurora Illinois and it should be taken into consideration.

Let’s take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That’s why most maintenance recommendations include both a time and mileage element – like 3 months or 3,000 miles, whichever comes first.

It’s easy to think, “Gee, I’ve only driven 2,000 miles in the last 3 months. I can wait on that oil change.” But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that starts degrading its effectiveness even when it’s just sitting there.

A lot of people in Aurora Illinois don’t realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it’s clogged up because you haven’t changed it, it can’t trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think ‘Vaseline’. Obviously, sludge doesn’t lubricate. It can also clog small oil passages so that all the parts don’t get properly protected by the oil. That’ll lead to premature wear.

If you’ve missed some oil changes, don’t despair. Just talk with your service advisor at Sterling Automotive Repair. Fess up – you’ll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs in Aurora Illinois.

Take a look at the auto tips video in this post for more information.

We find that a lot of Aurora service and repair at Sterling Automotive Repair are a little tentative when they talk with their automotive advisors. They want to ask questions, but don’t want to be embarrassed or to seem pushy. Cars are very complicated and there’s more to know about them than most of us have the time to learn. Maybe it’s because cars have become so much more reliable that the average person just doesn’t need to know as much to keep their vehicle on the road.

You know, your local hospital has a Patient’s Bill of Rights that they post throughout the hospital. We think our Aurora automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It’s all about the communication. It’s a little harder when you’re trying to find the right service center in Aurora. But once you’ve developed a relationship, the communication should come easier.

What are some of the barriers to communication? Well, let’s go back to the medical example. When your doctor’s explaining something to you, it’s something that she understands very well and is very familiar with. So she may use jargon you don’t understand or that you don’t have the education and training that’s foundational to understanding what she’s trying to explain.

So you fall behind and get frustrated.

It can be the same with your Aurora automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to customers. If you’re not sure, ask what the payment policies are. For example, there’s a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what’s done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your Aurora service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is real tight, he might be able to find a rebuilt part or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that’s done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.

Call Sterling Automotive Repair to make an appointment.
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

Did you know that most of the cars driving around Aurora Illinois carry more computer power than the Apollo 121 Lunar Module that landed on the moon in 1969?

New cars sold in the Naperville area have as many as twelve networked computers and over five miles (eight kilometers) of wiring. In fact, for the last decade or so, auto computers have been controlling about 85 percent of your vehicle’s functions.

Cars have sensors for manifold air temperature, coolant temperature, manifold air pressure, airflow, throttle position, vehicle speed and oxygen content. All of this electronic wizardry is pretty complicated. So how do you know when there is a problem?

It’s simple; the Check Engine light comes on. The computer monitors all the sensors and uses that information to decide what to adjust such as the fuel mix, spark timing and idle speed. In addition, the computer monitors its own circuits. When it finds a fault, it turns on the Check Engine light and stores a trouble code in the computer.

It can be pretty disturbing when the Check Engine light comes on. We wonder just how urgent it is. Generally speaking, it is not critical like a temperature or oil pressure light. When you get one of those it means STOP NOW! When the Check Engine light shows up, you should come in to our service center at Sterling Automotive Repair to find out what the matter is as soon as possible.

Since 1996, there has been a strong emissions control component to the Check Engine diagnostic. But if your Check Engine light flashes on and off, you know that it is more urgent and you need to get it checked immediately to prevent damage. You should slow down and avoid towing or heavy loads until you can get it checked out.

Your technician at Sterling Automotive Repair has special diagnostic equipment that will retrieve the trouble code from the computer and help him determine what is wrong. From there, we can fix it and get you back on the road.

Stop by if you’re check engine light is on.

Sterling Automotive Repair
9 S. Route 59
Aurora, Illinois 60504
630.851.3610

Let me start by saying that your wheel bearings keep the wheels on your vehicle. Did that get your attention? In this article we’ll discuss more about wheel bearings and how you can keep them doing their very important job while you drive around Aurora Illinois.

Come see us at: 9 S. Route 59 Aurora, Illinois 60504

Wheel bearings are pretty simple parts. They’re made of high quality steel and are engineered to last 100,000 miles or more if properly cared for. The bearings do two very important jobs: First they allow the wheel to freely rotate with as little friction as possible. Second, they support the weight of the vehicle. For example, if your car weighs 3,600 pounds, each wheel has to support approximately 900 pounds. That’s a lot of heavy lifting over many, many thousands of miles.

Even though wheel bearings are relatively simple, they need to be in near perfect condition to do their job. The bearings are packed with heavy grease to lubricate and protect them. A seal keeps the grease in and water and dirt out. It’s when the seal starts to leak that problems begin. The grease can become contaminated; causing the wheel bearings to overheat and ultimately fail.

The first sign that your wheel bearings are in trouble is an unusual noise coming from a wheel. It could be a chirping, growling, rumbling or a cyclic sound. The noise could get louder or even disappear at certain speeds. Your technician at Sterling Automotive Repair can inspect for bearing wear by lifting the vehicle and checking for play in the wheel.

Now some wheel bearing assemblies are factory sealed. That means that they cannot be serviced – they can only be replaced. Those that aren’t sealed can be serviced on schedule. The bearings are removed, cleaned and inspected. If the bearings are still good, they’re re-installed – if not, they’re replaced. They are then packed in grease and a new seal is installed.

If your vehicle has a factory sealed wheel bearing assembly, the entire assembly needs to be replaced when trouble arises. Unfortunately, the parts are pretty pricy – but they usually last about 150,000 miles as long as the seals hold up.

Now, even a good seal cannot keep out water that’s exerting pressure on the seal. So if you’ve driven through hub deep water your bearings should be cleaned and repacked if they’re serviceable. If you have factory sealed bearings, you just need to watch for signs of premature failure.

If your wheel bearings can be serviced, your owner’s manual will recommend an interval, usually around 30,000 miles.

Now, if you have any sort of trailer, don’t forget its wheel bearings. They probably need to be serviced even more frequently. This is especially true for boat trailers that are used to launch the boat by backing it into the water. These should be serviced every year, usually at the end of the season so that the bearings don’t have the opportunity to sit and rust all winter.

So what happens if wheel bearings fail? Well, the wheel can literally fall off the vehicle. I don’t need to tell you how bad that could be. So check with your service advisor at Sterling Automotive Repair and see if your vehicle’s wheel bearings can be serviced and when it’s recommended. Listen for warning signs. If you’ve been fording streams or puddle surfing after rainstorms, be especially vigilant.

Come by Sterling Automotive Repair for a wheel bearing inspection, or for maintenance. Call for an appointment at 630.851.3610